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	<title>Vivek Shanmugam&#039;s Blog &#187; Call</title>
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	<description>Pointless Ruminations...!</description>
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		<title>When there are No Calls to Take&#8230;</title>
		<link>http://rvivekshanmugam.com/when-there-are-no-calls-to-take/</link>
		<comments>http://rvivekshanmugam.com/when-there-are-no-calls-to-take/#comments</comments>
		<pubDate>Thu, 16 Oct 2008 05:56:06 +0000</pubDate>
		<dc:creator>Vivek</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Auto-In]]></category>
		<category><![CDATA[Aux]]></category>
		<category><![CDATA[Call]]></category>
		<category><![CDATA[CCOD]]></category>
		<category><![CDATA[Gowthaman]]></category>
		<category><![CDATA[No Call]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[Palmistry]]></category>

		<guid isPermaLink="false">http://rvivekshanmugam.com/?p=360</guid>
		<description><![CDATA[The Only thing one gets to do at a Call Centre is Answering Calls. That is what we are getting paid for. I learnt the value of every minute only after joining the Call Centre. In a Call Centre, a person called CCOD (The Person Who Controls the Call Flow) always shouts Auto-In Auto-In (The [...]


Related posts:<ol><li><a href='http://rvivekshanmugam.com/a-love-hate-relationship-with-calls/' rel='bookmark' title='Permanent Link: A Love-Hate Relationship with Calls'>A Love-Hate Relationship with Calls</a></li>
<li><a href='http://rvivekshanmugam.com/call-from-india/' rel='bookmark' title='Permanent Link: Call from India!'>Call from India!</a></li>
<li><a href='http://rvivekshanmugam.com/my-first-call/' rel='bookmark' title='Permanent Link: My First Call'>My First Call</a></li>
</ol>

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		<slash:comments>4</slash:comments>
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		<title>My First Call</title>
		<link>http://rvivekshanmugam.com/my-first-call/</link>
		<comments>http://rvivekshanmugam.com/my-first-call/#comments</comments>
		<pubDate>Tue, 02 Sep 2008 07:51:09 +0000</pubDate>
		<dc:creator>Vivek</dc:creator>
				<category><![CDATA[Experiences]]></category>
		<category><![CDATA[Sutherland]]></category>
		<category><![CDATA[Call]]></category>
		<category><![CDATA[Customer]]></category>
		<category><![CDATA[DELL]]></category>
		<category><![CDATA[L2]]></category>
		<category><![CDATA[Printer]]></category>
		<category><![CDATA[TL]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[US]]></category>

		<guid isPermaLink="false">http://rvivekshanmugam.com/?p=199</guid>
		<description><![CDATA[We started taking Calls right from Day 1&#8230;!
I didnt expect that!!! I thought they were joking! Come on man&#8230; Do U mean, Real US Customers?! And we are going to solve their issues?! What about the Quality Parameters? Quality of Support?! And all other Parameters?! But No&#8230; They werent Joking! Our TL said, dont worry [...]


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<li><a href='http://rvivekshanmugam.com/dell-pnp-training-sutherland/' rel='bookmark' title='Permanent Link: DELL PnP Training @ Sutherland'>DELL PnP Training @ Sutherland</a></li>
<li><a href='http://rvivekshanmugam.com/time-to-say-bye-bye-to-sutherland/' rel='bookmark' title='Permanent Link: Time to Say Bye Bye&#8230; to Sutherland'>Time to Say Bye Bye&#8230; to Sutherland</a></li>
</ol>

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		<slash:comments>3</slash:comments>
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		<item>
		<title>You can&#8217;t always make everyone Happy</title>
		<link>http://rvivekshanmugam.com/you-cant-always-make-everyone-happy/</link>
		<comments>http://rvivekshanmugam.com/you-cant-always-make-everyone-happy/#comments</comments>
		<pubDate>Wed, 27 Aug 2008 12:51:53 +0000</pubDate>
		<dc:creator>Vivek</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Call]]></category>
		<category><![CDATA[DELL]]></category>
		<category><![CDATA[Happy]]></category>

		<guid isPermaLink="false">http://rvivekshanmugam.com/?p=301</guid>
		<description><![CDATA[You can&#8217;t always make everyone Happy. If a group of people adore you, another group will hate you. There&#8217;ll always be people who will not like you at all! There is much truth in his statement. In this post, I will describe my own experiences from which I’ve learned you can’t make everyone happy, and [...]


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<li><a href='http://rvivekshanmugam.com/call-from-india/' rel='bookmark' title='Permanent Link: Call from India!'>Call from India!</a></li>
<li><a href='http://rvivekshanmugam.com/my-first-call/' rel='bookmark' title='Permanent Link: My First Call'>My First Call</a></li>
</ol>

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
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		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Call from India!</title>
		<link>http://rvivekshanmugam.com/call-from-india/</link>
		<comments>http://rvivekshanmugam.com/call-from-india/#comments</comments>
		<pubDate>Sat, 23 Aug 2008 01:27:12 +0000</pubDate>
		<dc:creator>Vivek</dc:creator>
				<category><![CDATA[Sutherland]]></category>
		<category><![CDATA[America]]></category>
		<category><![CDATA[Amusing]]></category>
		<category><![CDATA[Call]]></category>
		<category><![CDATA[Call Centre]]></category>
		<category><![CDATA[Customers]]></category>
		<category><![CDATA[Hi]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[International]]></category>

		<guid isPermaLink="false">http://rvivekshanmugam.com/?p=284</guid>
		<description><![CDATA[Now&#8230; Don&#8217;t get angry on me that i am always writing about calls! Since i am working at a Call Centre, right now my life revolves around calls and thats the reason majority of my posts are about calls&#8230;! Will try to write about some other topics as well&#8230;
Now this post is about Amusing US [...]


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<li><a href='http://rvivekshanmugam.com/time-to-say-bye-bye-to-sutherland/' rel='bookmark' title='Permanent Link: Time to Say Bye Bye&#8230; to Sutherland'>Time to Say Bye Bye&#8230; to Sutherland</a></li>
<li><a href='http://rvivekshanmugam.com/a-love-hate-relationship-with-calls/' rel='bookmark' title='Permanent Link: A Love-Hate Relationship with Calls'>A Love-Hate Relationship with Calls</a></li>
</ol>

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		<slash:comments>2</slash:comments>
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